At TNIT Solutions LLP. (“TNIT Solutions”, “we”, “us” or “our”), we respect and recognize the importance of the user's privacy and data security and understand that the user's personal data is of utmost importance. In order to provide the user with a personalised experience of our services and for any other purposes that are permitted or required by law, we may or will collect information during the user's use of our website www.tnitsolutions.com (“Website”).

This Privacy Policy describes and explains how we collect, use, share, disclose, and protect personal information about the users of our services, including the Service Experts (as defined in the Terms of Use, which may be accessed via the following link [insert link here]), the End-Users (as defined in the Terms of Use), and the visitors of this website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). It also explains the user's right and ability to access and correct their Personal Information. We are committed to the user's informational privacy and, to demonstrate our commitment to the protection of your privacy and your personal information, we have created this Privacy Policy.

THE USERS ARE KINDLY ADVISED TO REVIEW THIS PRIVACY POLICY CAREFULLY SO THAT THE USER UNDERSTANDS OUR PRIVACY PRACTICES. BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD, AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE, AND SHARING/DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ARE LEGALLY AUTHORIZED TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL TO OUR COLLECTION, USE, AND DISCLOSURE OF SUCH INDIVIDUAL'S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. TNIT Solutions RESERVES THE RIGHT AT ANY TIME AT OUR DISCRETION AND WITHOUT NOTICE TO CHANGE THIS PRIVACY POLICY SIMPLY BY POSTING SUCH CHANGE ON THIS WEBSITE. CONTINUED USAGE OF OUR SERVICES AND THIS WEBSITE AFTER SUCH CHANGES HAVE BEEN MADE TO THESE TERMS WILL MEAN THAT THE USER ACCEPTS THESE CHANGES. THE USER IS REQUESTED TO KINDLY CHECK THE PRIVACY POLICY REGULARLY FOR UPDATES.

This Privacy Policy is in compliance with the following regulations:

Section 43A of the Information Technology Act, 2000
Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);
iii. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
iv. General Data Protection Regulation (EU GDPR)

The information that TNIT Solutions tracks/collects/process/disseminates and stores about the user includes (but is not limited to) the following:

Contact data (such as your email address and phone number);
Your username, email address, password when you register for an account on our website.
iii. Demographic data (such as your gender, your date of birth, and your pin code);
iv. Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
v. Data received through peer-to-peer electronic communication (Examples: Telephonic conversation, emails, online chat, etc.);
vi. Answers and responses that the user provides to questions we raise/pose or ask and other information relating to your dealings with TNIT Solutions;

Upon the user's visit to our website www.tnitsolutions.com, we may record the user's server IP address, the date and time of the user's visit, and the pages viewed, etc. This information may be collected by way of cookies (You can read more about it in our cookie policy at [insert link to cookie policy]).

Cookie Information and Logs (as per our cookie policy)
In addition to the types of information identified above, TNIT Solutions may collect, disseminate, and store personal information as otherwise permitted or required by the applicable law.
The purpose for which TNIT Solutions tracks/collects/process/disseminates and stores the user's information are:
The user's personal information will be collected only to the extent that is necessary for the purposes mentioned herein. The user's personal information will be tracked/collected/processed/disseminated and stored for the purposes consented by the user or which is incidental to or connected with such purpose, and which the user would reasonably expect that such personal information shall be used for. Moreover, we will track/collect/process/disseminate and store the user's personal information having regard to the purpose, and in the context and circumstances in which the personal data was collected. Specific purposes, for which we may track/collect/process/disseminate and store the user's information include:

2.1 to identify the user whenever necessary

2.2 to provide the intended services that the user has subscribed for by TNIT Solutions

2.3 to send the user information or to contact the user when necessary

2.4 to send an email to a Service Provider/Expert from our database.
(Please note that we do not read or retain the message in your email.)

2.5 to provide the user with necessary support

2.6 to purchase a product or service package from us on www.tnitsolutions.com. Your payment information is submitted directly to the Payment Processor (As defined in the terms of use), who is responsible for its use and security

2.7 to carry out our legal compliance obligations according to the applicable laws being in force at the time.

2.8 to improve the user's experience with our website and its further development

2.9 to communicate with you for any new products and services that we may introduce

2.10 to send promotions regarding our products and services by the Service Providers/Experts

2.11 to diagnose or fix technology problems and monitor metrics such as total number of visitors, traffic, and demographic patterns

Children's personal data:
Children or minors (as defined under The Majority Act of 1875) will be able to access our website provided that their legal guardians have consented to this privacy policy and our Terms of Use. We do not track/collect/process/disseminate and store information about children either knowingly or unknowingly without parental consent. We collect only information that will help us to identify such minors and do not collect any other Personal Information. (The process for obtaining parental consent can be found in our Terms of Use).

Sharing the user's personal data with third parties:
TNIT Solutions does not sell or rent the user's personal or any other data to any third parties for the purpose of marketing and promotional activities. Generally, we may disclose/share (and the user authorizes us to disclose) the user's data to third parties, such as affiliates, auditors, third-party legal advisors, marketing partners, etc., as it deems appropriate. These third parties may include:

4.1 our employees, officers, contractors, service providers, and agents (such as marketing agencies, financiers, website and data hosting providers, and other IT service providers);
4.2 our related and affiliated companies;
4.3 our technology service providers in connection with the operation of the services under www.tnitsolutions.com;
4.4 third parties that require the information for law enforcement or to prevent any threat to public safety; and as otherwise permitted or required by applicable law;
4.5 statutory authorities including but not limited to law enforcement agencies or other government officials as reasonably necessary to respond/comply with statutory mandates, including but not limited to court orders and other legal processes.

Our website www.tnitsolutions.com may contain links to websites owned/operated by third parties. This Privacy Policy applies solely to information collected by us through this Website and does not apply to information collected through third-party sites. Please read the privacy policies of third-party sites before providing any personal information.

Your rights regarding your personal data:

The user has the following rights regarding their personal data under applicable laws:

6.1 Right to access their personal data.
6.2 Right to request corrections or updates to inaccurate or incomplete data.
6.3 Right to request deletion or restriction of data.
6.4 Right to object to the processing of their data.
6.5 Right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal).

If you wish to exercise these rights, please contact us using the contact details below.

We will make good faith efforts to make requested changes in our records within a reasonable time. However, some information may be retained for legal, accounting, or business purposes even after changes have been made.

Data Retention:

We will retain the user's personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need the data, we will securely delete or anonymize it in accordance with applicable laws and regulations.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated revision date. It is recommended that the user review this Privacy Policy regularly to stay informed about how we are protecting their personal information. Continued use of our services after any modifications to the Privacy Policy will be deemed as acceptance of those changes.

Contact Information:

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: [email protected]

Phone: +91 22 6971 1787

Address: G-141, B Wing, Express Zone, Western Express Highway, Goregaon East, Mumbai - 400063